Privacy Policy

We collect information you provide directly to us, including:

• Name, company name, and trade type
• Email address and phone number
• Website URL and island/location
• Messages or inquiries submitted through our contact and audit forms
• Payment information (processed securely by Stripe — we do not store card numbers)

We also collect certain information automatically when you visit our website:

• IP address and browser type
• Pages visited, time on site, and referral source
• UTM parameters and advertising click identifiers (e.g., gclid)
• Cookies and similar tracking technologies

We use the information we collect to:

• Respond to your inquiries and deliver our services
• Send you service updates, invoices, and project communications
• Send marketing and promotional communications (you may opt out at any time)
• Improve our website and understand how visitors use it
• Process payments and manage subscriptions
• Comply with legal obligations

By providing your mobile phone number and submitting any form on our website, you expressly consent to receive text messages (SMS) from Keystone Trade Marketing at the number provided. These messages may include responses to your inquiry, appointment confirmations, project updates, and customer care communications. Consent is not a condition of purchasing any goods or services.

Message Frequency: Message frequency varies. You may receive up to 4 messages per month depending on your inquiry and project status.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent. To re-subscribe, reply START.

Help: For assistance, reply HELP to any message or contact us directly at [email protected] or (808) 445-9434.

Supported Carriers: SMS messaging is available on all major U.S. carriers. Carrier support may vary.

We use cookies and similar technologies (including Google Analytics and Google Ads tags) to analyze website traffic, measure advertising effectiveness, and improve user experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain website functionality.

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Stripe (payment processing)
• Google (analytics, advertising)
• Email and CRM platforms used for client communications

These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared. We may also disclose your information if required by law or to protect our legal rights.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. You may request deletion of your personal data at any time by contacting us at [email protected].

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, please contact us at [email protected] or call us at (808) 445-9434.

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: